Thank you for using AnimaEcho, an AI-powered hologram assistant. Your privacy is very important to us, and this policy outlines how we collect, use, and protect your personal data. By using AnimaEcho, you agree to the terms outlined below.
1. Information We Collect
When you use AnimaEcho, we may collect the following types of information:
a. Personal Data
- Account Information: When you register or interact with AnimaEcho via LINE, we may collect your LINE ID, username, language preferences (English, Japanese, or Spanish), and other relevant profile information.
- Voice and Chat Interactions: Conversations and interactions with AnimaEcho, both voice and text-based, may be recorded for service improvement and personalization purposes. These may include voice commands, text queries, and responses from Anima.
- Device Data: We may collect information about the device you use to interact with AnimaEcho, such as device model, operating system, unique device identifiers, and network information.
b. Non-Personal Data
We also collect non-personally identifiable information for analytical purposes, such as interaction frequency, system performance, and general usage statistics.
2. How We Use Your Information
We use the information collected to:
- Provide and Improve Services: Personalize your experience with AnimaEcho, improve AI responses, and maintain the functionality of our services.
- Communications: Respond to your queries, notifications about updates, or send promotional content (with your consent).
- Security: Monitor and prevent security breaches or misuse of our services.
3. Data Retention
- Voice and Chat Data: We retain voice and chat interactions for a period of [insert timeframe, e.g., 6 months], after which they are either anonymized or securely deleted unless required for legal or operational reasons.
- Account Information: Personal data will be retained as long as you maintain an active account or as necessary to provide our services.
4. Data Sharing
We do not sell or rent your personal data. We may share data in the following circumstances:
- With Service Providers: Third-party providers who assist in operating AnimaEcho (e.g., cloud storage, analytics) under strict confidentiality agreements.
- Legal Requirements: If required by law or to protect the safety and rights of AnimaEcho, users, or the public.
5. Data Security
We implement industry-standard security measures, including encryption and secure data storage, to protect your personal data. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access and Correct: Request access to the personal data we hold about you and correct any inaccurate information.
- Delete: Request deletion of your personal data, subject to legal or operational obligations.
- Withdraw Consent: If you have given consent for data collection, you may withdraw this consent at any time by contacting us at [contact email].
7. Children’s Privacy
AnimaEcho is not directed at individuals under the age of 13. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated via [notification method] and take effect immediately upon posting. Please review this policy periodically.